NESO Demand Flexibility Service (DFS)

How will it work

• Why should I take part in NESO's Demand Flexibility Service (DFS) with equiwatt?
• What if my energy supplier is offering a way to take part in the Demand Flexibility Service (DFS)?
• Is equiwatt an approved NESO Demand Flexibility Service (DFS) provider?
• How will the Demand Flexibility Service (DFS) powerDOWN events work?
• How long is NESO's Demand Flexibility Service (DFS) running?
• How do I opt out of powerSmart events completely?
• How do I opt into equiwatt's powerSmart events that are part of NESO's Demand Flexibility Service?
• Do I need to opt-in to every Demand Flexibility Service (DFS) event?
• Do I have to take part in every Demand Flexibility Service (DFS) event?
• Can I take part if my electricity supplier isn't signed up for the Demand Flexibility Service?
• Can I participate in the Demand Flexibility Service (DFS) with more than one provider?
• Will I have to sit in the dark?

Smart meters

• Why do I need to have a working smart meter to take part in NESO Demand Flexibility Service (DFS) events?
• Do I need an in-home display (IHD) to take part in Demand Flexibility Service (DFS) events?
• Do I need a smart meter to earn points from Demand Flexibility Service events?

Rewards

• When will my points be added to my account for taking part in Demand Flexibility Service (DFS) events?
• How do points for NESO Demand Flexibility Service (DFS) events work?
• Can I earn the rewards National Grid is offering through equiwatt?
• Will my smart devices earn points for taking part in NESO Demand Flexibility Service (DFS) equivents?