Smart Meters

General

• Who are N3rgy and what’s equiwatt's relationship with them?
• Where do I enter my MAC/GUID number from my in-home display (IHD) in the app?
• What is my forecast?
• What is an In-Home Display (IHD)?
• What is a Smart Meter?
• What appliances can equiwatt monitor with my smart meter?
• My Smart Meter retrieved the wrong address
• My MPAN is correct but is showing up as invalid
• My IHD MAC/GUID number is not being accepted
• I don't have an in-home display (IHD) can I still connect my smart meter?
• I don’t have a smart meter, can I still verify my MPAN?
• I can't connect my Smart Meter to the equiwatt app
• How will my smart meter savings be calculated during a powerDOWN event?
• How to request a Smart Meter
• How does equiwatt secure my energy data?
• How do I remove my Smart Meter from the app?
• How do I reconnect my smart meter?
• How do I know if I have a smart meter?
• Can I verify my MPAN manually?
• Why wasn't my smart meter data detected?